Most RELX Infinity 2 problems are not faults at all. A weak hit, a burnt note, a gurgle, or a device that will not charge usually trace back to a loose pod, dirty contacts, or a flat battery. In most cases you can sort it at home in a couple of minutes without any tools.
This guide walks through the issues people report most, in plain steps. The RELX Infinity 2 is a draw-activated pod device with magnetic pods and USB-C charging, so almost every fix involves the pod, the contacts, or the port. Work through the checks in order before you assume anything is broken.
If your device is beyond a simple fix and genuinely faulty, you can compare a replacement RELX Infinity 2 in Dubai before you decide, but try the steps below first.
Why is my RELX Infinity 2 not producing vapour?
A RELX Infinity 2 that makes no vapour is nearly always a seating or charge issue, not a dead device. Check the pod is clicked fully onto the magnets, confirm the battery is not flat, and wipe the metal contacts clean. Draw gently and steadily, since very soft puffs may not trigger it.
- Remove the pod and press it back on until the magnets click firmly.
- Wipe the gold contacts on the pod and device with a dry cloth or cotton bud.
- Charge for a few minutes in case the battery was simply flat.
- Take a slow, steady draw rather than a short, light one.
How common are these RELX Infinity 2 issues?
Before the fixes, here is my own editorial read of how often each issue shows up and how easy it is to handle at home. Scores are a one to five scale with a bar meter so you can scan them. These are my own assessments from experience, not survey data or measured figures.
Editorial ratings, our own assessment, not lab data.
| Issue | How common | DIY fixable | Fix difficulty | Usually pod related |
| No vapour | ████░ 4/5 | █████ 5/5 | █░░░░ 1/5 | ████░ 4/5 |
| Weak or thin hit | ████░ 4/5 | █████ 5/5 | ██░░░ 2/5 | ████░ 4/5 |
| Burnt taste | ███░░ 3/5 | ████░ 4/5 | ██░░░ 2/5 | █████ 5/5 |
| Gurgling or leaking | ███░░ 3/5 | ████░ 4/5 | ██░░░ 2/5 | ████░ 4/5 |
| Not charging | ██░░░ 2/5 | ████░ 4/5 | ███░░ 3/5 | █░░░░ 1/5 |
The takeaway is encouraging. Most issues are both common and easy to fix yourself, and most are pod related rather than a device fault. Charging problems are the least common but take a little more care. Start with the pod every time.
Why does my RELX Infinity 2 taste burnt?
A burnt taste on the RELX Infinity 2 almost always means the coil in the pod ran dry. It happens with hard, rapid draws, a nearly empty pod, or a fresh pod that was not primed. Let a new pod sit a minute, take slower puffs, and replace a pod once the flavour fades.
A burnt pod rarely recovers. Once a coil has dry-fired and scorched, no amount of resting brings the clean flavour back. Treat the burnt taste as a signal to swap the pod, and prime the next one properly so it does not happen again straight away.
How do I fix a weak or thin hit?
A weak hit usually comes down to a tired pod, a low battery, or blocked airflow. Work through the simple checks and you will recover most of the lost performance. If a flavour still underperforms after all of this, the pod itself may simply be near its end.
- Charge the device fully, since output can drop as the battery runs low.
- Reseat the pod and clean the contacts to restore a solid connection.
- Check the mouthpiece for condensation or lint and clear it with a dry cloth.
- Swap in a fresh pod to rule out a spent one, such as a crisp option like the RELX Lychee Ice at Relx Dubai to confirm the device is fine.
Why is my RELX Infinity 2 gurgling or leaking?
Gurgling and minor leaking on the RELX Infinity 2 usually come from condensation or excess liquid pooling in the airway. It often follows hard draws, big temperature swings, or leaving the device in the heat. A quick clean and gentler draws normally settle it down within a session.
- Remove the pod and tap it gently, mouthpiece down, onto a tissue to clear pooled liquid.
- Wipe the device pod slot and the pod contacts dry.
- Reinsert the pod and take slower, lighter draws for a few puffs.
- Avoid leaving the device in a hot car, which worsens condensation.
What if the RELX Infinity 2 will not charge?
A RELX Infinity 2 that will not charge is often a cable, port, or adapter issue rather than a dead battery. Lint in the USB-C port is a frequent culprit in pockets and bags. Clean the port, try another cable and adapter, and give it time before assuming the battery has failed.
- Inspect the USB-C port for lint and clear it carefully with a dry cotton bud.
- Try a different cable and a modest wall adapter rather than a very high-power one.
- Leave it charging for a while, as a deeply drained battery can take time to respond.
- Watch the LED indicator to confirm whether it is registering the charge at all.
How do I keep my RELX Infinity 2 working well?
Prevention beats troubleshooting. A little routine care keeps the device dependable and the flavour true. Most repeat problems come from heat, lint, and skipping pod priming, all of which are easy to avoid once you know them. A pod you enjoy also makes upkeep feel worthwhile.
Rotating a flavour you like keeps the habit pleasant while you look after the hardware. A rich option such as the RELX Dark Sparkle at Relx Dubai is a good one to keep in the drawer, so a clean device always has a fresh, enjoyable pod ready to go.
Know when to stop troubleshooting. If a device fails to charge with a known-good cable, shows no LED response at all, or has visible internal damage, it is past a home fix. Pushing a genuinely faulty battery is not worth it. Replace the unit rather than persisting with it.
Why does my RELX Infinity 2 light keep flashing?
A flashing light on the RELX Infinity 2 is usually the device trying to tell you something simple, most often a low battery or a connection issue. Before you worry, charge it fully and watch whether the pattern changes. Many flashes clear once the battery is topped up and the pod is seated firmly.
If the light still behaves oddly after a full charge, reseat the pod and clean the contacts, since a poor connection can confuse the indicator. Draw gently to confirm it fires. Most of the time this is a housekeeping issue rather than a fault, and a clean, charged device with a fresh pod settles down quickly.
How do you clean a RELX Infinity 2 properly?
Regular cleaning keeps the flavour true and the connection solid. You do not need liquids or tools, just a dry cloth and a cotton bud. The aim is to clear condensation, lint, and any residue from the contacts and the pod slot, which is where most performance problems quietly begin.
- Remove the pod and wipe the gold contacts on both the pod and device.
- Clear the pod slot of any pooled liquid with a dry cotton bud.
- Check the USB-C port for lint and clear it gently.
- Wipe the mouthpiece and reinsert the pod until it clicks.
How do you prevent RELX Infinity 2 problems in the first place?
Prevention is easier than troubleshooting. Most repeat issues trace back to heat, lint, and skipping pod priming, and all three are simple to avoid. Build a few habits into your routine and the device stays dependable for far longer, with fewer burnt tastes, leaks, and weak hits to deal with.
- Prime every fresh pod for a minute before the first draw.
- Keep the device out of a hot car and direct sun.
- Wipe the contacts and port clean every few days.
- Take slow, steady draws rather than hard, rapid ones.
- Store spare pods upright and cool to protect the flavour.
When is it the pod, not the device?
Most RELX Infinity 2 complaints turn out to be pod problems, not device faults. A burnt taste, a sudden drop in flavour, or minor leaking usually means the pod is spent or was not primed. Swapping in a fresh pod is the quickest way to tell the two apart before you blame the hardware.
If a fresh, primed pod on a charged device with clean contacts still underperforms, only then start to suspect the unit itself. Even then, check your cable and adapter before concluding the device has failed. Working through the pod first saves you from replacing a device that was never actually broken.
FAQ
Why is my RELX Infinity 2 not working after charging?
If your RELX Infinity 2 is charged but not working, reseat the pod until the magnets click, then wipe the gold contacts on the pod and device. A dirty or loose connection is the usual cause. Draw slowly and steadily, since very light puffs may not trigger the draw sensor.
How do I stop my RELX Infinity 2 tasting burnt?
Stop a RELX Infinity 2 tasting burnt by priming each fresh pod for a minute before the first draw, taking slower puffs, and replacing a pod once the flavour fades. A burnt coil will not recover, so swap it out rather than trying to clean or rest the pod back to life.
Why is my RELX Infinity 2 leaking?
A RELX Infinity 2 leaks or gurgles mainly from condensation and pooled liquid in the airway, often after hard draws or heat exposure. Tap the pod gently onto a tissue, wipe the slot and contacts dry, then take lighter draws. Keeping the device out of a hot car reduces it.
Can I fix a RELX Infinity 2 that will not charge?
Often, yes. A RELX Infinity 2 that will not charge is usually a lint-blocked port, a faulty cable, or a weak adapter. Clean the USB-C port, try a different cable and adapter, and allow time for a drained battery. If the LED never responds, the unit may need replacing.
Do I need special tools to troubleshoot a RELX Infinity 2?
No. Troubleshooting a RELX Infinity 2 needs only a dry cloth or cotton bud and a tissue. Nearly every fix involves reseating the pod, cleaning the contacts or port, or swapping a spent pod. Avoid liquids and sharp objects near the contacts, which can cause more harm than good.
When should I replace my RELX Infinity 2 instead of fixing it?
Replace a RELX Infinity 2 rather than fixing it when it will not charge with a known-good cable, shows no LED response at all, or has visible internal damage. Those point to a hardware fault beyond a home repair. For everyday issues like weak hits or burnt taste, the simple checks usually work.
For adults 18 and over only. RELX products contain nicotine, which is addictive, and are not suitable for non smokers, minors, or anyone who is pregnant or breastfeeding. Use responsibly, keep devices and pods away from children, and treat RELX as a smoke-free experience rather than a reason to start using nicotine.
